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SERVICES

Learn Act Change Gain

Services may be customized to best meet client needs. We help you, the client, succeed!
Contact us to explore sample topics listed below or other areas of interest.  

 

 

 


Workshops and Training 


Whether your employees are recent hires or experienced managers, we work with you to provide the right level of awareness. Training sessions vary from 2 to 6 hours, one or more days to meet your needs. Interactive seminars may combine topics below, skill-building tools, and action plan development. Please contact Dr. Brown to discuss topics below and other areas of interest.

  • Can We Talk? Taking Ownership for an Inclusive Workplace™
    Understand workplace differences and your role in creating and sustaining an inclusive work environment.
    (Designed for all levels of employees and/or management)
  • Conquering Conversational Collisions Between Men and Women™ /
    Code Switching: Crack the Gender Communication Code in the Workplace™
    By understanding women’s and men’s communication styles and the concept of code switching, men and women maximize their talk time and get the job done in a respectful workplace.(Entry level course for employees and/or management)

  • Culture, Values, and Customer Service: Different Values, Different Culture™
    Excel at customer service and interactions when cultures may differ, understand the impact of diverse values and beliefs in customer interactions, and develop cross-cultural communication skills that help satisfy you and your customers!
    (Entry level course for employees and/or management)
  • Managing Conflict When Cultures Clash™
    This training reviews managing diversity concepts and takes an interactive skills approach to improving communication and resolving conflict in an inclusive workplace.
    (Entry level course for employees and/or management)
  • Respectful Workplace Leadership
    A review of legal responsibilities and policies in an interactive skill-building session.  Focus is on your organization’s values and desire to maintain an inclusive, welcoming environment free of harassment, discrimination, and disrespectful behaviors.
    (Entry to intermediate level for supervisors; employee version available)
  • 2 old? 2 Young? Winning in the Multigenerational Workplace™
    Learn how to manage and motivate co-workers of different generations to work together in respectful ways that encourage productive and successful team interactions. 
    (Entry level course for employees and/or management)
  • Understanding Diversity
    A basic awareness session introduces the dimensions of diversity, related business focus, and impact of culture and learned messages on workplace behavior.
    (Entry level course for employees and/or management)
  • Developing, Implementing and Achieving Diversity Strategies
    A workshop designed to clarify and set into motion organizational objectives, goals, and partners key to successful diversity management.
    (Intermediate level course for employees and/or management, diversity teams)
  • Establishing a Diversity Roadmap
    Identify the starting point of your diversity journey and where "pit stops" may be needed along the way. How-to's for mapping your trip include collecting, interpreting and evaluating the impact of your diversity strategies through the use of focus groups, interviews and short surveys.
    (Intermediate level course for employees and/or management, diversity teams)
  •  “WHAT DID YOU SAY?” Preventing Sexual Harassment in the Workplace
    A workshop committed to understanding, resolving, and preventing sexual harassment in the workplace from employees', supervisors', and company's perspectives.
    (Entry level course for employees and/or management)
  • Power Talk for Women: Build Credibility and Make Yourself Heard!
    Increase your personal impact in the workplace by understanding gender differences in communication styles as seen through verbal and nonverbal workplace behaviors.
    (Entry level course for employees and/or management)
  • Smart Women Making Their Career Happen
    Define your own destiny! Be empowered by learning valuable tools and techniques for directing, critiquing, and ultimately "starring" in your career.
    (Entry level course for employees and/or management)

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Consultation and Coaching

Organizations need to understand diversity issues and concerns that impede their productivity. Damken Brown and Associates, Inc., excels at identifying and analyzing workplace issues through focus groups, individual interviews and brief questionnaires. Detailed reports with analysis and proven recommendations are provided to resolve issues and enhance productivity and workforce culture at all levels. These consulting results are ideal for building or refining an organization's diversity strategy and baseline and can be customized to best meet client's goals. Sample areas include:

  • Coaching Diversity Teams toward Success
    Action programs can't succeed without tools, instruction, and process improvements for monitoring results. Consulting determines how organizations and/or teams can achieve their diversity and workplace goals making a positive impact on the entire organization.
  • Developing and Implementing a Diversity Strategy
    Please see description above under Workshops and Training.  A systemic approach is used to assess and establish vision, goals, and a plan that is implemented and constantly updated.
  • Establishing a Diversity Baseline
    Please see description above under Workshops and Training.
  • Coaching:  Women’s Power Choice™
    Individual or group coaching that develops women’s communication power to increase their workplace impact and credibility.
  • Creating a Workplace Diversity Curriculum
    A specific curriculum is designed to complement your business and diversity strategies.

 

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Special Presentations

Whether it's a breakfast, luncheon, reception, association gathering, in-house team meeting, convention seminar, or conference break-out, Dr. Brown interacts with you or your meeting planner to select the best topic, format, and presentation venue to complement your goals insuring your success. Topics can be customized to meet the client's needs or the specific event. Many topics and workshops are available as special presentations (30-or 45-minutes, one hour, etc.) or as a series for your workplace. Select from topics listed above or sample topics listed below.

  • Can We Talk? Taking Ownership for an Inclusive Workplace
    An interactive presentation that reviews diversity concepts and presents multicultural scenarios that remind employees and managers of their roles for maintaining an inclusive workplace.  (Excellent for companies, nonprofits, healthcare groups, or Human Resource associations.)
  • Women’s Power Choice™
    Men and women do have different communication styles. Women will learn how to code switch to enhance their communication style, improve their credibility, workplace impact, and take aim at their career dreams. (Excellent for women’s associations or groups)
  • Code Switching: Crack the Gender Communication Code in the Workplace™
    By understanding women’s and men’s communication styles and the concept of code switching, men and women maximize their talk time and get the job done in a respectful workplace.

  • The Magic of Diversity
    An interactive and energetic presentation on diversity using magical illustrations

  • Magically Making Your Career Happen
    An engaging presentation on career empowerment with tools to start using now

  • Walking on Eggshells: Communicating while Avoiding Foot-in-Mouth Syndrome
    A valuable presentation that enhances people's communication skills in a diverse workplace

 

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